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Writer's pictureTony Robbins

What is Gear Icon & Where to Find Gear Icon in QuickBooks Desktop and Online?




The Gear Icon in QuickBooks often sits in the upper right corner of the homepage. You can use it to access a number of tools in the settings. But for some people, this gear icon can vanish. We will assist you in making the gear symbol visible if you are unsure of what it is or where it is located in the QuickBooks Desktop and Online versions.


What Services are available through the Gear Icon?

You can use a variety of tools in QuickBooks by selecting the gear icon to carry out specific operations. Options for Settings, Tools, Company, and Lists are available. Let's find out what these settings are used for.


Settings: Using this option, you can set up fields, update the company information, and use templates in the transactions.

Lists: With this option, you can view your recurring transactions and the list of products and services.

Company: Clicking on the company option, users can manage the QuickBooks users and the whole QuickBooks account.

Tools: By using this option, you can reconcile with the banks. This tool is beneficial to set the budget. It also makes it possible for you to import the chart of accounts and list of items.

Now, there can be instances when QuickBooks users encounter peculiar issues such as not seeing the gear icon. If you are concerned about where is the gear icon in QuickBooks Desktop Pro 2017, we will help you.


Gear Icon Disappearing Issue

Usually, when modifications are made to QuickBooks Online's functionality, the gear symbol vanishes. You must press the F5 key to reload the website in order to diagnose the problem. In the event that it fails, you can take these actions.


How to Fix the Gear Icon Disappearing Problem

You can use these procedures to help QuickBooks' gear icon stop displaying. To retrieve the icon, adhere to following instructions:


  • You must first open the QuickBooks account in a private browser or incognito window.

  • After that, see if you can see the Gear icon. Open your browser and clear the cache if it's available. You can use this to address browser-related problems like missing buttons or errors.

  • Finally, check the supported browsers to see if the error has been resolved.


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